24/7 Service for Food Processing Lines
Always close. Always ready.
During seasonal production campaigns, food processing lines operate at full capacity. In South America, for example, the tomato campaign is currently at its peak, and processing plants run continuously to ensure high production volumes and consistent quality standards.
At times like these, operational reliability is essential.
CFT supports its customers worldwide with a structured and efficient 24/7 service, providing continuous technical assistance for food processing plants precisely when production intensity reaches its highest level.
Discover all our customer services.
What the 24/7 Service includes
Our 24/7 technical support for food processing offers:
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Prompt responses to technical requests
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Advanced diagnostics and remote troubleshooting
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Rapid coordination of on-site interventions when required
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A dedicated platform for managing incoming service calls
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Direct access to CFT specialists with in-depth knowledge of installed systems
Guaranteed continuity during seasonal peaks
Seasonal production peaks — especially in the fruit, tomato, and other food processing sectors — require consistent performance. Even short downtime can impact efficiency, delivery schedules, and final product quality.
The 24/7 service helps customers to:
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Reduce downtime
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Ensure operational continuity
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Preserve final product quality
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Safeguard plant efficiency during high-load production
Thanks to global coordination across multiple time zones, we deliver reliable support wherever our customers operate.
A lifecycle-oriented approach
The 24/7 service is part of a broader Global Service strategy designed to support the entire lifecycle of food processing solutions. An approach focused on maximum reliability, long-term performance, and operational safety of plants.
Always close. Always ready.