CFT offers a range of after-sales service contract bundles designed to ensure high-quality service and optimal machine efficiency across various business channels. These bundles are tailored to meet the diverse needs of customers who aim to maintain high performance and reliability in their operations.
Basic Bundle
Designed to offer essential services that optimize maintenance interventions, this package is ideal for customers who need regular maintenance to keep their machines running smoothly. The Basic bundle includes:
- Diagnostic and Maintenance Visits: Regular visits by our skilled technicians to diagnose and maintain your equipment, ensuring it operates at peak efficiency.
- Consumable Parts: Replacement of consumable parts to prevent wear and tear, extending the lifespan of your machinery.
Advanced Bundle
This bundle is perfect for customers who require more comprehensive support to maintain continuous operations. The Advanced bundle includes:
- Basic Bundle Services: All the benefits of the Basic bundle, ensuring regular maintenance and consumable parts replacement.
- Training Course: Specialized training for your staff to ensure they are well-equipped to handle routine maintenance and minor repairs, reducing dependency on external support.
- Critical Parts (Electrical Parts): Provision of critical electrical parts to ensure quick replacements and minimize downtime in case of component failures.
Premium Bundle
The Premium bundle is designed to provide the highest level of CFT service, ensuring zero downtime and immediate support. This package is ideal for customers who require uninterrupted operations and the fastest possible response times. It includes:
- Advanced Bundle Services: All the benefits of the Advanced bundle, including regular maintenance, training, and critical parts replacement.
- 24/7 Remote Support: Around-the-clock remote support from our expert technicians, ensuring that any issues are addressed immediately, no matter the time of day.
- Emergency On-Site Support: Priority access to emergency on-site support, ensuring that our technicians are dispatched to your location as quickly as possible to resolve any critical issues.
